- Our Philosophy
The Time Visions Difference: Personalized Service and High Resolution Photography
There’s no denying the appeal of the brick-and-mortar shopping experience. A watch in a shop window or department store case catches your eye. The shop owner or counter clerk hands you the display model, and you turn it over in your hand, examining it from all angles, seeing how it catches the light, checking the workmanship, assessing the timepiece’s heft and slipping it on your wrist to get a feel for the fit. If you’re lucky, the seller is knowledgeable and can answer your questions about the watch’s operation, the movement and materials used to build it, the manufacturer’s reputation and warranty protection. If you’re comfortable with the store, the brand and the price, you buy the watch, and more often than not you’ll be pleased with your purchase. But small shops can stock only a handful of models, and department stores can’t hire experts for every product category they sell. Did you pay a fair price? Can the store answer your questions if you have trouble setting the watch when you get it home or if you have a problem with it six months down the road?
Now consider your last online purchase. The number of styles—and sellers—was likely staggering. You scrolled through grainy amateur photos or “thumbnail” stock images, zoomed in to check the details and discovered the resolution was too low to show you much of anything. You compared prices and return policies, then read the product and seller reviews, hoping they were truthful. Online shopping is certainly convenient, but it requires a leap of faith. Are you getting what you paid for?
Time Visions provides a personal, in-store shopping experience online. The Time Visions difference starts with our high-definition, detailed, color-corrected, professional photos showing the key features of every item we sell. We show you the watch from multiple perspectives and even shoot it on a mannequin’s wrist to help you gauge its size. But Time Visions is more than beautiful images. We work with each manufacturer to understand the features of every watch we offer so that we can answer your questions before you buy and support your service requirements after your purchase. Because we are authorized dealers for every brand we carry, we have access to the manufacturer’s available inventory and can order a watch for you if we don’t carry it in stock. Most important, you can trust that your warranty is valid and that the manufacturer will honor it.
We hope that our combination of quality information, fast shipping, competitive pricing, fine attention to detail, and excellent customer service will lead you to join the growing number of watch enthusiasts who buy from Time Visions. Welcome aboard!